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Hi to everyone, i’m trying to connect my workspace after dowloading and installing my robot but I’m having always the same problem as you can see from the screenshot: ERROR Connection failed: API connection error
someone has got an idea where the problem should be?

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Hello @ummeister,

Please try remark.robomotion.io for your Workspace without https:// at the beginning and / at the end.

I have the same thing happening with me. I have taken off the https:// at the start and the / at the end but still doesn’t look like it is wanting to connect. How did you go with your connection?


t

Can you ping this address, like

ping practical.robomotion.io
PING practical.robomotion.io (67.207.76.244) 56(84) bytes of data.

Hi there,
I’ve got the exact same issue.
I tried adpgroup.robomotion.io with no success.
But pinging the URL does respond :

Can I see somewhere in the logs what request may be blocked ?

Cheers,