Can't connect the robot

Hello, I installed Robomotion app for windows and connected with my account, but there are no robots that can be connected while admin platform shows that there are 5 robots created.
Screenshot 2022-12-05 173817

Hello Kris,

This looks like you haven’t signup with your workspace, username, and password.

Please join our Discord at https://community.robomotion.io to solve this. We are most of the time online there, solving this would be faster. Since you we would need to try things and see if it works or not. This is faster in Discord.

Best